Legal

Terms &
Conditions

Please read these terms carefully before using our services.

Last updated: April 25, 2026

1. Acceptance of Terms

By accessing and using Rapid Group's services, including our website, mobile applications, currency exchange services, and travel services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

Currency Exchange Services

Rapid Money Exchange provides currency exchange services including:

  • Foreign currency exchange and transfers
  • Money transfer services
  • Currency buying and selling
  • Exchange rate information and advice

Travel Services

Rapid Travels & Tours provides:

  • Flight bookings and reservations
  • Hotel accommodations
  • Travel insurance
  • Tour packages and itineraries
  • Visa assistance and travel documentation

3. User Eligibility

To use our services, you must be at least 18 years old and have the legal capacity to enter into binding agreements. By using our services, you represent and warrant that you meet these requirements.

4. Account Registration and KYC

For certain services, you may need to register an account and provide identification documents. You agree to provide accurate, current, and complete information and to update it promptly. We reserve the right to verify your identity through Know Your Customer (KYC) procedures as required by law.

5. Service Fees and Charges

All fees and charges for our services are clearly disclosed before transaction completion. These include:

  • Currency exchange fees and commissions
  • Money transfer charges
  • Travel booking fees
  • Service charges and administrative fees

Exchange rates are subject to market fluctuations and may change without notice.

6. Payment Terms

Payment for services must be made in full at the time of booking or transaction. We accept various payment methods including cash, bank transfers, and electronic payments. Refunds are subject to our refund policy and applicable regulations.

7. User Obligations

You agree to:

  • Provide accurate and truthful information
  • Use our services only for lawful purposes
  • Not engage in fraudulent or illegal activities
  • Comply with all applicable laws and regulations
  • Maintain the confidentiality of your account information
  • Notify us immediately of any unauthorized use

8. Prohibited Activities

You may not:

  • Use our services for money laundering or terrorist financing
  • Provide false or misleading information
  • Attempt to circumvent security measures
  • Interfere with our systems or services
  • Violate intellectual property rights
  • Engage in fraudulent transactions

9. Intellectual Property

All content, trademarks, and materials on our website and services are owned by Rapid Group or licensed to us. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Limitation of Liability

Rapid Group shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

11. Indemnification

You agree to indemnify and hold Rapid Group harmless from any claims, losses, or damages arising from your use of our services, violation of these terms, or infringement of any rights of another party.

12. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services ceases immediately.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of Nigeria and the United Kingdom, depending on the service location. Any disputes shall be resolved through the appropriate courts in the relevant jurisdiction.

14. Dispute Resolution

Any disputes arising from these terms shall first be attempted to be resolved through good faith negotiations. If unsuccessful, the matter shall be referred to arbitration or the appropriate court.

15. Amendments

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

16. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Information

For questions about these Terms & Conditions, please contact us: